Me: Hello, ____ Promotions.
Crazy Lady: Hello there. I'm wondering how late you will keep my room open. I'll be in the city around 6pm, but I want to go to dinner first. So I probably won't be checking in until around 9pm. Will you still have my room available?
Me: I'm sorry, but I think you've dialed the wrong number.
Crazy Lady: Oh, is this not reservations? Please transfer me to the front desk.
Me: No, I mean you must have completely mis-dialed. You've reached a marketing company in New York City.
Crazy Lady: What do you mean? I know the number I dialed. Please transfer me to the front desk.
Me: You're not understanding me...this is the front desk, but we're a company...I'm assuming you want a hotel...
Crazy Lady: Listen to me, you're being very rude. I know what number I dialed! I'd like to speak to your supervisor.
Me: No...for the last time, you dialed the wrong number! And if anyone is being rude, it's you.
Crazy Lady: This isn't 212-------?
Me: No, it's not...it's not even close.
Crazy Lady: Well, I guess I owe you an apology.
Me: Yes, you do...but unfortunately, I'm not accepting apologies today.
(hangs up the phone)
4 comments:
The same thing happened to me at my work, except the person thought they reached a Doctor's office. Coincidentally my last name was the same as the Doctor's last name (who was a man and I'm a woman), so they thought they must have reached the correct place and started spouting off someone's medical test results after I repeatedly told them they had the wrong number. I love how people listen so well!!
So, I won't be able to order room service?
@ April - i know! i actually cut this conversation short for entertainment purposes, but i know i told her more than FIVE times she had the wrong number!
@ Katie - yes, there will be room service! i'm just not sure Crazy Lady will care for what we'll be serving this evening...
Same here. For us the automated directory assistance hears one syllable and then spouts off a number so we get calls for the District Court *all the time.*
I actually had one person swear to me that our phone number was printed as theirs in the book and that I needed to call the phone company to get it fixed!
Turns out they were 56 flavors of wrong. I looked it up.
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